Launching Fall 2026
Acoustic intelligence for
Amazon Connect
Always-on silence detection, talk patterns, and real-time call visibility. Live dashboards, historical reports, and an AI agent that answers questions about your calls. No transcription. No recordings stored.
From $0/mo · 1,000 minutes free forever · No overage charges
What Jaypaper does
AI-like analytics, not AI-like prices.
Acoustic signal, not words
Voice activity detection on raw audio. We measure speech presence, silence, crosstalk, and timing patterns — never the content of a conversation.
No recordings stored
Audio is analysed in real-time and discarded. No transcripts, no recordings, no PII in storage. The meaning of the call is never captured.
Three ways to see your data
Live dashboards for at-a-glance monitoring. Historical reports for trends and scheduling. An AI agent for questions you haven't thought to ask yet. One backend, three interfaces.
Every call, all the time
Always-on monitoring across every call — not just flagged ones. Real-time silence detection, crosstalk alerts, and talk pattern analysis.
5-minute setup
Deploy one CloudFormation template. Add two blocks to your contact flow. Connect your AI. That's it — no agent desktop changes.
Predictably cheaper
Flat subscription from $29/mo vs Contact Lens at $0.015–0.025/min. No per-minute anxiety. Know what you're paying before you pay it.
How it works
Deploy our template
Run our CloudFormation template in your AWS account. Creates a Kinesis stream and grants Jaypaper read-only access. ~5 minutes.
Jaypaper processes your calls
Acoustic signals are analysed in real-time — speech presence, silence, crosstalk. No recordings leave your account.
See your calls, three ways
Live dashboard for real-time monitoring. Reports for historical trends. AI agent (Claude via MCP) for questions and insights on demand. Pick the interface that fits your workflow.
Architecture
Your data stays in your AWS account. Jaypaper only reads the acoustic signal.
Your AWS Account
Amazon Connect
↓ audio streams
Kinesis Data Stream
~$11/mo
Jaypaper
Voice Activity Detection
↓
Real-time Analytics
↓
MCP Server
You
Live Dashboard
Historical Reports
AI Agent (MCP)
One backend, three views
Privacy by architecture
Jaypaper processes acoustic features only — speech presence, energy levels, timing patterns. No recordings are stored. No transcripts are generated. No words are captured.
- ✓The “meaning” of the call is never stored
- ✓No PII in storage — no compliance review of recordings
- ✓Customer owns their Kinesis stream — revoke access anytime
- ✓Less liability, less exposure, same operational insight
Stay in the loop
We're launching fall 2026. Get notified when early access opens — no spam, just launch updates.
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